Help wanted: Do we look like a bank?
I remember the first time I saw a big splashy, downtown RBC Financial Group centre. I was just looking to deposit some cheques and wondered if I should go in and ask where the bank for regular folks was.
I’m guessing this branch in Kitsilano Vancouver just got so tired of answering the question “Is this a bank?” that they put up the band-aid sign “Yes! We Are Full Service.”
They should put up another sign:
HELP WANTED: User experience expert to ask people if we look like the type of place they’d come to to give us their money.
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